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ON SITEFULL TIME Verified recruiter
Insurance Officer
Malawi Revenue Authority (MRA) Blantyre Deadline: Nov 2, 2026
About this role
Overall Objective
To secure information on the insurance policies to verify the accuracy and completeness of information on claims, applications and related documents and analyses such information to produce reports that feed into decision making process on all insurance cases.
Main Responsibilities
Handling claims linked to social protection (claims in respect of work-related accidents, other accidents, death.
Assisting the Team Leader in setting up insurance cover for Bank Staff loans.
Ensuring that policies, procedures and guidelines relating to insurance issues are well adhered to
Investigating insurance claims whether they are proper or not;
Notifying insurance claims when damage occurs on property;
Collecting and analyze data on all claims.
Communicating with Insurance brokers to obtain information necessary for processing claims.
Ensuring timely settlement of premiums by liaison with finance division.
Following up the process of reclaiming premiums.
Following up settlement of premium payments.
Preparing monthly reports for the attention of the Team Leader.
Updating existing policies to reflect changes regarding staff compliments and Bank Asset portfolio
Maintaining good relationship with insurance companies
Successful candidates before being appointed will undergo an extensive background check of their integrity. Only when the vetting exercise is favourable shall the Authority make the appointment.
Skills and requirements
5 years of work experience in a similar positiongood communication and interpersonal skills ability to work in a team good planning and organizing skills attention to detail negotiation and stakeholder management